Privacy Policy

Last Updated: July 10, 2026

At Cliniify, we are committed to protecting your privacy and ensuring the security of your personal and healthcare information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Clinic Management Software, mobile applications, and related services.

By accessing or using Cliniify, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Clinic Name
• Address
• Professional Details
• Login Credentials

Medical & Patient Information

• Electronic Medical Records (EMR)
• Patient History
• Treatment Plans
• Clinical Notes
• Prescriptions
• Dental Charts
• X-rays & Medical Images
• Consent Forms
• Appointment Records
• Billing Information

Technical Information

• IP Address
• Browser Information
• Device Information
• Cookies
• Usage Analytics
• Log Files

2. How We Use Your Information

We use your information to:

• Provide Clinic Management services.
• Manage patient appointments.
• Maintain Electronic Medical Records.
• Generate prescriptions.
• Process billing and invoices.
• Improve software performance.
• Provide AI-powered healthcare features.
• Send service updates and notifications.
• Respond to support requests.
• Comply with legal obligations.

3. Sharing of Information

We never sell your personal information.

Your information may be shared only with:

• Trusted cloud hosting providers.
• Payment service providers.
• Email & SMS providers.
• Customer support services.
• Analytics providers.
• Government authorities where legally required.

4. Data Security

We implement industry-standard security measures including encryption, secure authentication, role-based access control, audit logs, firewall protection, and secure cloud infrastructure to safeguard your information.

While we strive to protect your information, no electronic storage or internet transmission can be guaranteed to be 100% secure.

5. Data Retention

We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

You may have the right to:

• Access your information.
• Update your personal details.
• Correct inaccurate information.
• Request deletion.
• Request data portability.
• Withdraw consent where applicable.

7. Delete Data Request

Doctors may request permanent deletion of their account through the "Delete Data" option available in the Cliniify Doctor App.

Once verified, all personal information, clinic information, and associated patient records linked to the account will be permanently deleted from our systems, subject to applicable legal requirements.

Important: Deleted information cannot be recovered. Please back up any important information before submitting a deletion request.

8. Cookies

We use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and enhance your experience.

9. Third-Party Services

Our platform may integrate with third-party services. We are not responsible for the privacy practices of those external websites or services.

10. Children's Privacy

Cliniify is intended for healthcare professionals and clinics. We do not knowingly collect information directly from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised "Last Updated" date.

12. Contact Us